iFACTS offers several different solutions for claims management. Within INSMAN claims are connected to the overall insurance system based on the issued insurance letters. In cooperation with Swedish Association for Medical Damages iFACTS has developed software supporting personal injuries. Within the energy sector iFACTS has developed a claims handling system for the European Liability Insurance for the Nuclear Industry, ELINI.
Through these different experiences iFACTS support several claims handling processes via different configurations and set-up.
Claims are handled in the Claims portal, which displays claims information, reports, statistics, latest viewed items and a communication center. Reports display claim reserves and payments at any desired report date and currency. File uploader, for pictures and documents, makes it easy to gather all claim information in a single place. The Claims portal also supports self-retention calculations.